Privacy controls

Request deletion of your CallTrackly account

You can request permanent deletion from the Android app or contact our privacy team from any device. We will verify ownership before completing the request.

Request deletion in the app

Open Settings → Device settings → Request account deletion, review the warning, and confirm the request.

Request deletion on the web

Email us from the address used for your CallTrackly account. Include your account email and organization name so we can verify the request.

Email privacy@calltrackly.com

What deletion covers

We delete the requesting user's account, profile, sessions, and personal data associated with that account after verifying the request.

Some shared business records, security logs, billing records, or legally required records may be retained for a limited period. They are restricted to the purposes described in our privacy policy.

We confirm completion or explain any required retention by email. For help, contact privacy@calltrackly.com.

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